Buyers Beware in Tajikistan
Asliddin Latifi reports on the problems consumers face when they do not get a receipt for goods that turn out to be faulty.
Buyers Beware in Tajikistan
Asliddin Latifi reports on the problems consumers face when they do not get a receipt for goods that turn out to be faulty.
Traders in Tajikistan are required by law to use cash machines which satisfy the taxman and which print out officially-recognised receipts or “cheques” as they are known here.
But of the 3,000 cash registers in the northern Soghd region, for example, over 1,000 of them were not in use as of April.
Many consumers are unaware of the value of getting a receipt, and their right to demand one.
That leaves them with little recourse if they want to take back items for refund or exchange, as shops can deny all knowledge of selling the flawed goods.
The consumer association in Soghd has, however, helped a number of receipt-less people to bring successful court cases.
But of the 3,000 cash registers in the northern Soghd region, for example, over 1,000 of them were not in use as of April.
Many consumers are unaware of the value of getting a receipt, and their right to demand one.
That leaves them with little recourse if they want to take back items for refund or exchange, as shops can deny all knowledge of selling the flawed goods.
The consumer association in Soghd has, however, helped a number of receipt-less people to bring successful court cases.
